Illuminate Luxury Candle Co. offer flat rate shipping of $11 Australia wide.
All orders over $150 will receive free shipping.
All orders will be dispatched within 3-7 business days. As a small business, this allows the time to custom pour any pieces, carefully package and send out all orders. If there are any unexpected delays we will advise you and keep you updated with the status of your order.
All orders are shipped via Fastway Couriers with tracking and signature on delivery. Unfortunately we are unable to ship to P.O boxes or Parcel Lockers. Once your order has been shipped, you will be sent your tracking number via email.
Need it urgently? Please contact us before placing your order through our contact form listed on our website or via email: firstname.lastname@example.org.
Returns / Damaged Items
We do not offer a refund or return on ‘change of mind’ purchases, so please choose carefully.
If you wish to cancel your order, we may do so at our discretion. All cancellations however will incur a 15% restocking fee.